WOBURN, MA (September 8, 2014) – SERVPRO of Boston announced that Terrie O’Toole has joined the company as Executive Account Manager.  With years of experience in business management and extensive sales training, Terrie will work to expand SERVPRO of Boston’s services throughout the region.

In this position Terrie will work closely with the management team at SERVPRO of Boston.  Additionally, she will partner with property managers and insurance adjusters to ensure each job is completed on-time and on-budget.  From estimates through project completion, Terrie will be actively involved to maintain the highest levels of customer satisfaction.

“I am pleased to welcome Terrie to SERVPRO of Boston,” said Paul LaGrandeur, General Manager of SERVPRO of Boston.  “She has an exceptional commitment to her customers, and is highly skilled in relationship building,” he said.  “We think she will be an excellent representative of our company, and we look forward to working with her to expand our customer base.”

Prior to joining SERVPRO, Terri served as Business Development Manager for Glass America.  During her time there she continuously exceeded objectives, achieving 120% growth on a monthly basis.  She also successfully completed Sandler® Training, a world renowned sales development training program.

Terrie believes her extensive sales management background will be a great asset to the company, adding: “Paul and the entire staff have been incredibly welcoming and supportive.  Working together as a team, I believe we can consistently deliver the highest level of services for our customers and enhance market share.”

Residing in Boxford, Massachusetts with her husband, Martin, and their two children, Terrie volunteers her time to various school activities and fundraising initiatives.

ABOUT SERVPRO OF BOSTON – Downtown, Back Bay, South Boston

SERVPRO of Boston is part of the SERVPRO franchises owned and operated by Frank Mattos.  Founded in 1967, SERVPRO is a national leader and provider of fire, water, mold, biohazard and other specialty cleanup and restoration services.  SERVPRO’s certified professional services network of more than 1,500 franchises responds to property damage emergencies ranging from multi-million dollar disasters affecting entire communities to those suffered by individual businesses and homes.

For more information, contact John Houle of JH Communications at 401.831.6123 or via email at